FBI Issues Warning on Escalating ATM Jackpotting Losses

The FBI alerts the public on ATM jackpotting, reporting $20M losses and 1,900 incidents since 2020 in the U.S.
FBI Issues Warning on Escalating ATM Jackpotting Losses
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    ATM jackpotting, a sophisticated form of cybercrime, has emerged as an increasing concern for financial institutions across the United States. This criminal activity involves exploiting vulnerabilities in ATM systems to force machines to dispense cash fraudulently. Recent alerts from the Federal Bureau of Investigation (FBI) point to a sharp surge in such incidents, stressing the urgent need for heightened security measures across the banking sector.

    The Scale and Financial Impact of ATM Jackpotting

    The FBI has reported over 1,900 ATM jackpotting incidents since 2020, with 700 of those occurring last year alone. The financial toll has been severe, with losses surpassing $20 million in 2025. Further underscoring the scale of the problem, the U.S. Department of Justice (DoJ) reported in December 2025 that approximately $40.73 million has been collectively linked to ATM jackpotting activity, painting a stark picture of how damaging these operations have become for financial institutions and consumers alike.

    Investigations continue to expose the increasingly sophisticated nature of these attacks, with perpetrators deploying both malware and specialized hardware tools to manipulate and override ATM systems.

    How Cybercriminals Execute ATM Jackpotting Schemes

    Criminals use several methods to carry out ATM jackpotting attacks. These include:

    1. Installing Malware : Malicious software is introduced directly into the ATM to seize control of its cash-dispensing functions.
    2. Physical Compromise : Attackers gain hands-on access to the ATM’s internal components, using hardware devices to trigger unauthorized withdrawals.
    3. Network Attacks : Criminals exploit weaknesses in ATM network communications to remotely send cash-dispensing commands without physical access to the machine.

    Law Enforcement Is Ramping Up Its Response

    In response to the growing threat, the FBI has been coordinating with local and international law enforcement partners to dismantle ATM jackpotting networks. These collaborative efforts focus on tracking criminal activity, identifying the groups behind large-scale operations, and cutting off the infrastructure that enables these heists. The DoJ’s December 2025 disclosure of over $40.73 million in collective losses reflects how high-priority this issue has become for federal agencies.

    Preventive Measures Financial Institutions Should Adopt

    The FBI has urged financial institutions to strengthen their defenses against ATM jackpotting. Key recommendations include:

    • Software and Hardware Security : Keeping ATM software up to date and reinforcing physical security measures to prevent unauthorized access to internal components.
    • Monitoring and Detection : Deploying advanced monitoring systems capable of flagging unusual activity and potential breaches as they happen.
    • Employee Training : Equipping staff with the knowledge to identify signs of ATM tampering, recognize social engineering attempts, and understand the specific vulnerabilities that attackers exploit.

    Financial institutions are also encouraged to work closely with ATM manufacturers and cybersecurity vendors to stay ahead of emerging attack techniques, as criminals consistently refine their methods to bypass existing protections.

    ATM Jackpotting Remains a Persistent Danger

    The steady rise in ATM jackpotting incidents is a clear signal that cybercriminals are doubling down on targeting financial infrastructure. The losses reported throughout 2025, combined with the DoJ’s broader findings, reflect how far-reaching the damage has become. Financial institutions that fail to update their security posture face serious exposure, while those that invest in layered defenses and staff awareness stand a better chance of detecting and stopping attacks before cash is lost. Continued coordination between the private sector and federal law enforcement will be key to turning the tide against this threat.

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