Ticketmaster Data Breach Exposed North American Customers

Written by Gabby Lee

June 27, 2024

Ticketmaster Data Breach Exposed North American Customers

What happened in the Ticketmaster data breach?

Ticketmaster recently revealed that some of its customers’ personal details were exposed in a data breach. According to a statement by the company, there was “unauthorised activity in a third-party cloud database” containing limited customer information including email addresses, phone numbers and credit/debit card details used in transactions.

Ticketmaster informed that the database breach affected some of its customers who purchased tickets to events in North America. The company is investigating the breach with cybersecurity experts and law enforcement agencies. No further unauthorized access has been seen in the database since the investigation began.

What information was compromised?

The impacted third-party cloud database contained personal details of Ticketmaster customers like names, email addresses, phone numbers, payment card numbers, expiry dates, and security codes. This puts the customers at risk of identity theft and financial fraud.

According to Ticketmaster spokesperson:

“We take care in protecting customers’ personal information, and we apologize for any inconvenience caused by this incident,” said a Ticketmaster spokesperson. “As always, we encourage customers to practice fraud awareness and safe online habits.”

Ticketmaster advised customers to closely monitor bank accounts and credit/debit card statements for fraudulent transactions. They were asked to report any suspicious activity immediately. The customers were also recommended to change passwords on other accounts if the same credentials were used elsewhere.

Previous Ticketmaster Data Breach Exposed Australian Customers

This is not the first data breach faced by Ticketmaster. In May 2024, hacking group ShinyHunters had claimed stealing data of 2 million Australian Ticketmaster users and threatened to leak it online. The current breach is still being investigated by authorities and Ticketmaster. No other unauthorized access has been seen since the investigation began.

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