Finastra Data Breach Exposes Customer Information
Finastra data breach has exposed the sensitive personal and financial information of its customers. The global financial technology company confirmed the cyber attack in a February 12, 2025, filing with the Massachusetts Attorney General. The breach involved unauthorized access to a Secure File Transfer Platform (SFTP) used for customer support.
This ransomware-style attack allowed an unauthorized third party access to the company’s IT network between October 31, 2024, and November 8, 2024. The breach resulted in the exposure of customer names and financial account information. Finastra immediately launched an investigation with the help of cybersecurity experts and law enforcement.
Details of the Finastra Data Breach
- Timeline: The unauthorized access occurred between October 31, 2024, and November 8, 2024. The breach was discovered on November 7, 2024. Notification letters were sent to affected individuals on February 12, 2025.
- Compromised Data: The leaked information varied by individual but potentially included names and financial account details.
- Method of Access: The unauthorized party gained access through a compromised Secure File Transfer Platform (SFTP) used for providing technical support to Finastra’s customers.
- Finastra’s Response: Finastra immediately notified law enforcement and engaged third-party cybersecurity experts to investigate the incident. They subsequently reviewed compromised files to identify affected customers and the specific data compromised.
Customers who received data breach notification letters should take immediate steps to protect themselves from potential fraud and identity theft. This includes monitoring credit reports and bank accounts closely. Legal counsel may be beneficial for understanding available options.
About Finastra
Finastra is a leading global financial technology company offering banking, lending, payment, and treasury solutions. Headquartered in London, UK, it serves banks, credit unions, and other financial institutions worldwide, employing approximately 11,000 people and generating an estimated $1.9 billion in annual revenue. The company focuses on open banking and digital transformation.
