A major global outage has disrupted operations at Ingram Micro, one of the world’s largest B2B technology distributors, with both external websites and internal systems currently inaccessible. The company has yet to confirm the cause, sparking speculation of a possible cyberattack.
Global Systems Down, No Official Confirmation from Company
The outage began on Thursday morning, taking ingrammicro.com offline and preventing customers from placing orders or accessing services. As of now, the site shows either a generic Akamai access restriction message or a maintenance notice.
Internally, several of Ingram Micro’s systems are reportedly unreachable. Multiple employees have confirmed they are unable to access essential services, and company-wide silence is leaving staff and clients in uncertainty.
The company, which employs 24,000 people and generated $48 billion in revenue in 2024, has not released any public statement regarding the root cause of the outage. Customers and employees have taken to Reddit and other platforms to express frustration at the lack of transparency.
Rumors Point to Potential Ransomware Incident
While there is no official word from Ingram Micro, some users have speculated that the outage may be tied to a ransomware attack, citing the duration and scope of the disruption.
“The company is being silent as to what is causing the outage, with employees also left in the dark,” a user reported.
Extended outages like this, coupled with disabled internal infrastructure, often align with early signs of a security breach. However, no ransom note or confirmation has surfaced so far, and there are no independently verified claims of ransomware involvement.
Maintenance message shown on Ingram Micro’s website
Source: BleepingComputer
Web Access Restricted, Operations at a Standstill
Ingram Micro’s official site currently returns a message from Akamai, its CDN provider, indicating either restricted access or ongoing maintenance. Customers attempting to place orders or access platforms are unable to proceed.
Internally, the impact appears broader, though Microsoft 365 and other cloud collaboration tools have not yet been confirmed as affected.
The full extent of the operational disruption, or whether customer or partner data has been impacted, remains unknown.
Ingram Micro plays a critical role in hardware, software, logistics, and cloud services distribution, serving thousands of managed service providers (MSPs) and resellers worldwide. Any prolonged outage could ripple across supply chains, delaying procurement and delivery cycles in multiple sectors.
