BMW Financial Services has been indirectly impacted by a cyber incident involving one of its service providers, AIS, a Texas-based financial technology firm. While the breach did not compromise BMW’s own systems, it exposed customer data handled by AIS on behalf of BMW Financial Services.
According to information shared through breach notification letters, AIS provides monitoring and processing services, including legal monitoring, to BMW Financial Services and its account holders. On February 18, 2025, the company detected suspicious activity in its network, which was later traced back to unauthorized access that began two days earlier, on February 16.
A forensic investigation confirmed that malicious actors accessed AIS’s systems and exfiltrated a limited amount of data. The exact nature of the compromised data remains unclear, as the notification letter only confirms the exposure of names while omitting other potentially sensitive elements.
In total, just over 1,950 individuals were impacted by the breach. Among them were two residents of Maine. Although the scale of exposure appears small, the involvement of a financial service provider raises concerns about the broader implications of third-party risk.
AIS clarified that BMW Financial Services’ own networks and systems were not breached. However, since AIS had access to customer information in the course of its services, a portion of that data was indirectly exposed during the breach.
To mitigate potential fallout, AIS is offering affected individuals 12 months of Equifax credit monitoring and identity theft protection services at no cost.
This incident underscores the persistent risk organizations face from third-party vendors—especially those handling customer financial data. Even when a company’s own systems remain secure, its exposure through trusted service providers can create significant business continuity and data protection challenges.
Looking for a trusted recovery solution?
Defend your organization with StoneFly DR365—an air-gapped, immutable backup and recovery appliance trusted by enterprises to ensure zero data loss even in the event of complex cyberattacks.
