Atlassian’s Jira platform is currently experiencing a significant outage, impacting users globally. The disruption began at approximately 06:59 UTC (2:59 a.m. Eastern Time) on April 16, 2025, and affects multiple Jira products, including Jira Software, Jira Service Management, Jira Work Management, and Jira Product Discovery.
Service Degradation and User Impact
Users have reported difficulties accessing Jira dashboards, with error messages and unresponsive widgets. The user interface is failing to load correctly, hindering project management and issue tracking activities. Atlassian acknowledged the issue, stating:
“We are aware of users experiencing issues attempting to load Jira Dashboard widgets. Our team is investigating this issue with urgency.”
The company is actively working to resolve the problem but has not provided an estimated time for a fix.
Affected Products
These tools are essential for Agile software development teams and other enterprise users who rely on Jira for workflow management.
Monitoring and Updates
Atlassian is monitoring the situation and will provide updates as they become available. Users are advised to check the Atlassian status page for the latest information.
